Join Our Team - Poynt360

Who we are

Welcome to Poynt360 – Your Premier Family-Run Internet Service Provider! For over seven years, Poynt360 has been proudly serving as a leading Internet Service Provider (ISP), catering to the connectivity needs of both residential and commercial clients. As a family-run business, we bring a personal touch to our services, ensuring that each customer receives the utmost care and attention they deserve.

At Poynt360, we understand that the internet is not just a service; it’s an essential lifeline that connects families, powers businesses, and enhances lives. With this belief at our core, we have committed ourselves to delivering reliable, high-speed internet solutions that empower our customers to stay connected in this fast-paced digital world.

Residential Services: For families seeking seamless connectivity at home, we offer a wide range of residential internet packages that cater to various needs and budgets. Whether it’s streaming movies, online gaming, or virtual meetings, our internet services provide the necessary bandwidth and speed to support multiple devices simultaneously, without compromising on performance.In addition to our internet services, we take pride in offering top-notch TV services, bringing entertainment right to your living room. Our diverse channel packages cater to different interests, ensuring there’s something for everyone in the family. With crystal-clear picture quality and an interactive program guide, your TV experience with Poynt360 will be unparalleled. Furthermore, we provide home phone services that ensure a reliable and uninterrupted means of communication. Our home phone plans come with an array of features, including unlimited local calling, long-distance options, voicemail, and caller ID.

Commercial Solutions: For businesses of all sizes, Poynt360 is the partner of choice for staying connected and thriving in the digital age. We understand the importance of a robust internet connection to run day-to-day operations efficiently. Therefore, we offer customized business internet solutions that meet the demands of modern enterprises. Whether it’s a small startup or a large corporation, our scalable and reliable internet services empower businesses to reach new heights.

Exceptional Customer Service: At Poynt360, we take immense pride in our dedication to customer satisfaction. As a family-run business, we treat our customers like an extension of our family, going the extra mile to resolve any issues promptly. Our knowledgeable and friendly customer support team is available 24/7 to assist with any inquiries or technical support needs. Join the Poynt360 family today and experience the difference that personalized service and reliable connectivity can make. Discover the joy of being part of a community-focused ISP that is committed to providing internet, TV, and home phone services that enhance your daily life. With Poynt360, you’re not just a customer; you’re an integral part of our family.

Who we are as a team

As a team, Poynt360 embodies a group of dedicated and passionate professionals who share a common goal: to provide exceptional internet, TV, and home phone services while fostering a strong sense of community and family values. Each member of our team plays a crucial role in shaping the company’s identity and fulfilling its mission. Expertise and Knowledge: Our team is composed of skilled experts with a deep understanding of the telecommunications industry. From network engineers and technicians to customer service representatives and sales professionals, we bring a wealth of knowledge and experience to ensure that our services are top-notch and reliable.

Customer-Centric Approach: We prioritize our customers above all else. Our team is committed to delivering personalized solutions and going the extra mile to meet individual needs and preferences. Whether it’s helping a family choose the right internet package or assisting a business in setting up a seamless internet connection, customer satisfaction is at the heart of everything we do.

Collaborative Spirit: At Poynt360, we foster a collaborative and supportive work environment. We believe that teamwork is the key to achieving success and providing the best possible services. Each team member’s input is valued, and we actively encourage open communication and idea sharing to continually improve our offerings.

Innovation and Adaptability: The technology landscape is ever-evolving, and we understand the importance of staying ahead of the curve. Our team is continuously exploring new technologies and industry trends to innovate and offer cutting-edge solutions. We are adaptable to change, ensuring that our services remain at the forefront of the industry.

Commitment to Reliability: We take great pride in the reliability of our services. Our team works diligently to maintain a robust and high-speed network, minimizing downtime and ensuring consistent connectivity for all our clients. Reliability is the cornerstone of our commitment to our customers.

Family Values: As a family-run business, we hold strong to our core values of trust, integrity, and respect. These values extend beyond our immediate family and are reflected in our interactions with our customers, partners, and the communities we serve. We treat our customers as an extension of our family, establishing lasting relationships built on trust.

Community Engagement: Our team understands the importance of giving back to the communities we serve. We actively participate in community initiatives, supporting local events, and contributing to causes that improve the lives of those around us. We believe in making a positive impact beyond the realm of our services. Together, as a united and motivated team, we are Poynt360 – dedicated to delivering exceptional services, fostering strong connections, and enriching the lives of our customers and the community as a whole. With our expertise, customer- centric approach, and family values, we are committed to being the ISP of choice for families and businesses alike, empowering them to thrive in the digital world.

Where are we going

As a forward-looking company, Poynt360 is committed to embracing the future and continuously evolving to meet the changing needs of our customers and the industry. Our vision is to solidify our position as a leading Internet Service Provider, and we have a clear roadmap to guide us on our journey.

Expansion of Services: We are actively exploring opportunities to expand our service offerings to better cater to the diverse needs of our customers. This includes exploring new technologies and partnerships to provide innovative solutions beyond internet, TV, and home phone services. We may venture into areas such as smart home solutions, home security, and other digital services that enhance our customers’ lives.

Gigabit Connectivity: We aim to further enhance our network infrastructure to offer ultra-high-speed gigabit internet connectivity to both residential and commercial clients. Our focus on speed and reliability will enable us to meet the growing demands of data-intensive applications and ensure our customers experience the best internet performance possible.

Embracing 5G Technology: With the emergence of 5G technology, we are excited about the potential it holds for revolutionizing the internet landscape. As 5G networks become more widespread, we plan to explore opportunities to integrate this technology into our service offerings, providing even faster and more seamless connectivity.

Customer Experience: Our commitment to exceptional customer service remains a cornerstone of our future plans. We will continue to invest in training and empowering our customer support team to ensure that each interaction with Poynt360 leaves a positive and lasting impression on our customers.

Sustainable Practices: Environmental sustainability is a priority for us as a responsible corporate citizen. We are actively exploring ways to reduce our carbon footprint and adopt eco-friendly practices in our operations. This may include investing in green energy sources and implementing energy-efficient technologies.

Geographic Expansion: While we have already established a strong presence in our current service areas, we plan to explore opportunities for geographic expansion. As we grow, we will seek to bring our reliable and customer-centric services to new communities, bridging the digital divide and connecting more people to the digital world.

Technological Advancements: Staying at the forefront of technological advancements is essential in the fast-paced telecommunications industry. We will continuously invest in research and development to adopt the latest technologies and ensure our infrastructure remains cutting-edge.

Strategic Partnerships: Collaborating with like-minded partners and industry leaders will play a pivotal role in our growth. We will actively seek strategic partnerships to enhance our service offerings, improve network capabilities, and expand our reach. At Poynt360, we envision a future where we are not just a service provider but a trusted technology partner, empowering individuals and businesses to achieve their goals in a connected world. Our journey forward will be guided by our core values, commitment to innovation, and dedication to providing the best possible experience for our customers. With a clear vision and unwavering determination, we are poised to embrace the future and continue our mission of connecting communities and enriching lives.

Sales Representative

Poynt360 is seeking a Sales Representative to join the exceptional Sales team in Southwestern Ontario. This position will report directly into the Sales Supervisor.

The successful candidate will be results driven and accountable for creating a community connection while being a Shaw Direct Satellite TV brand ambassador in a positive and professional manner through door-to-door selling, and outbound calls.

What we offer:

Unrestrained earning potential with a results-based bonus and incentive plan
Weekly, monthly and annual financial incentives
Full training and on-going coaching provided
Career advancement opportunities at a rapidly growing company

Your Responsibilities:

Maximize sales opportunities through door-to-door selling, outbound calling, and attending events as required to drive net new customer activations. Time spent on each activity will vary with seasonality and business requirements.
Consistently meet or exceed sales goals and key performance indicators.
Promote and sell the value-added features, advantages and benefits of Satellite TV to potential customers, understanding their needs and leveraging competitive knowledge to overcome barriers to entry.
With a drive for results, you will, track, accurately record and report daily sales results to our branch office.
Attain and exceed pre-determined individual and team sales targets.
Deliver an exceptional customer experience at each and every contact point.

Required Skills and Qualifications:

Bilingual in any other language an asset.
A passion for sales, technology and being a part of a high energy team.
Demonstrated success in Customer Service and/or sales; experience in field sales is preferred.
Working with defined sales goals and/or quotas.
Self-motivation with the drive and energy to seek out sales opportunities and push self and others for results.
A team player with strong written and verbal communication skills.
Ability to work evenings and weekends, arriving on time at predetermined location each day; travel and overnights will be required.
Flexible and able to adapt to a rapidly changing environment.
Ability to retain a large amount of product and operational information.
A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity.
If you want to be part of something bigger—part of a dynamic team of people who are aligned, focused, and passionate about working together to care for our customers, then we look forward to meeting you! Join us.

We thank all interested applicants; however, only qualified candidates will be contacted.

Satellite Installer

Poynt360 is seeking a Satellite Intsaller to join the exceptional team in Ontario. This position will report directly into the Sales Supervisor.

The successful candidate will be highly motivated technician working in the installation and repair market of Satellite TV.

What we offer:

Unrestrained earning potential with a results-based bonus and incentive plan
Weekly, monthly and annual financial incentives
Full training and on-going coaching provided
Career advancement opportunities at a rapidly growing company

Your Responsibilities:

Responsible for the installation, the maintenance and the repair of different services provided including but not limited to Satellite TV.
Required to respond to customers’ needs and inform them on utilization of different equipment and services.
Have the ability to build relationships and interact with clients and within our organization.
Have good time management skills to stay organized so as to increase profits and cut costs.
Deliver an exceptional customer experience at each and every contact point.

Required Skills and Qualifications:

A minimum of a high school diploma is required.
Hold a valid driver’s license – Class G.
As required to meet customer’s needs, agree to undergo a background security check.
Ability to climb ladders and carry them over long distances.
Working in areas with restricted movement.
Fluent in English.
A team player with strong written and verbal communication skills.
Ability to work evenings and weekends, arriving on time at predetermined location each day; travel and overnights may be required.
Flexible and able to adapt to a rapidly changing environment.
Ability to retain a large amount of product and operational information.
A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity.

The successful candidates will also be required to have:

Vehicle suitable for contracting services including ability to carry ladders
All tools suitable to complete all types of satellite installations and service diagnostics.
All appropriate safety gear
If you want to be part of something bigger—part of a dynamic team of people who are aligned, focused, and passionate about working together to care for our customers, then we look forward to meeting you! Join us.

We thank all interested applicants; however, only qualified candidates will be contacted.

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Working at Poynt360

Sales Representative

Satellite Installer

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Join

Our Team

Working at Poynt360

Sales Representative

Satellite Installer

Our Reviews

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